What to do in Case of a Business Loss

At the time of a loss, sometimes it is difficult to know what steps to take.  Your insurance contract requires that you report all claims promptly, so be sure to contact them as soon as possible after a loss. Once the insurance company assigns an adjuster, you will be able to deal directly with the adjuster to settle your claim.Your agent is there to help you, so if you have any delay or problem settling your claim, be sure to contact your agent.

Here are some tips to assist you in case of loss.

Property Claim

• Contact proper authorities. (Fire Department, Police, Etc.)
• Protect property from further damage.Contact: Utilities (gas, electric),                                      Contractor (board windows, cover hole in roof)
• If possible, take photos of damage before emergency repairs are made.
• Call your agent/insurance company to report the loss. An adjuster will be assigned.
• Discuss the next steps with your adjuster. (what contractor to call, when to schedule repairs, etc.)
• Be sure to keep a record of costs and retain receipts.

Automobile Claim

• Contact the police.
• Stay safe and out of traffic. Warn oncoming traffic if needed.
• Check if medical assistance is needed. Call an ambulance if necessary.
• Collect information: vehicles, drivers, address & phone numbers, license & plate numbers, insurance policy numbers, police report number, witness contact information, etc.
• Call your agent/insurance company to report the loss.
• If vehicle is not drivable, have it towed to a repair shop.
• Discuss the next steps with your adjuster. Do not authorize repairs before the adjuster gives authorization.

Liability Claim- In the event of injury or property damage you allegedly cause

• If injury is involved, provide assistance and call an ambulance and/or the police if necessary.
• Obtain details: name, address, contact information for those involved, witnesses, description of event, etc.
• Call your agent/insurance company to report the  incident.
• Forward all correspondence, including attorney summons and court documents to the insurance company.
• Refer all claim questions to your adjuster, including from the other party’s attorney.

Workers’ Compensation Claim

• If injury is involved, provide assistance and call ambulance and/or police if necessary.
• Obtain details: name, address, contact information of those involved, witnesses, description of event, etc.
• Complete state-mandated accident reporting form (form 100). Contact your insurance company/agent to obtain this form.
• Contact your Workers’ Compensation Insurance company or agent to report the incident.
• Forward all correspondence, including attorney summons & court documents to the insurance company..
• Follow instructions from your adjuster and refer all claim questions to your insurance adjuster.

Contact the professionals at Cobb-Hall Insurance to provide solutions for your business insurance needs.